Downloads, Articles and Reports
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Who hosts which legal PMS systems and legal desktops_1.pdf |
There is a wide variety of IT hosting options available now to enable legal practices to introduce "Cloud Computing†using practice management and case management systems (PMS and CMS) as "Software as a Serviceâ€. What are the products, who are the suppliers, why choose one over another? There are good business reasons that can justify a move to a hosted IT solution. The transition is not always as painless as providers might want to believe, but if the business case for making the change is valid, then this move needs to be actively managed and nurtured in the knowledge that niggles and reactions to them will have to be addressed until everything settles into place.This article identifies: New Options Available; What differentiates one provider from another; Who's hosting which PMS systems; Users making the move to hosted and the results that can be achieved (in the words of users). |
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Case Study - Irwin Mitchell, Sungard.pdf |
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Virtualisation increasingly attractive for effective Business Continuity, IDC.pdf |
The adoption rate for server virtualisation has been high as customers strive to cut costs and maximise the return on their existing investments. IDC research shows that many customers are turning their attention to an enhancement of their business continuity (BC) infrastructure as the next phase in their virtualisation roadmap. Server virtualisation offers a powerful and flexible new approach to business continuity, giving IT managers tools to enhance their BC capability and make better use of the resources and budgets that are available. We advise users, irrespective of their familiarity with server virtualisation, to explore the many benefits it can bestow on BC operations. |
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InTechnology IP Telephony Briefing Paper.pdf | Telephone systems and their networks have become increasingly complicated as they have evolved to meet ever more demanding business needs. Converged communications removes inefficiencies by delivering multiple services across a single IP network offering not just technology advantages, but real business benefits. IP phones look like a normal office phone but that is where the similarity stops. They are small computers that connect to your PC network, but just happen to look like phones. Pretty much everything about IP telephony is different and you need to be prepared for the change over. |
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e-know White Paper, Survive + Thrive, Unlocking a bright future through managed services, March 09_1.pdf | Take a quick straw poll of IT directors in large law firms and you’ll find a certain resilience to the current economic climate. There’s a consensus that there’s a balance to be struck between watching costs and ensuring that one is investing wisely; that there’s not only a need to protect existing clients but also the chance to grow market share while times are difficult; that there still exists opportunity for systems that improve efficiency and enhance customer service; that firms still want the IT function to drive the business forward and support it as it grows and expands. |
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Technology to attract investors, Managing for Success, Oct 08.pdf | A business that does not have a sound, stable, reliable, well managed IT infrastructure does not have a future. Increasingly, pragmatic law firms of all sizes are outsourcing some areas of managing IT services to expert support companies, catching up on the commercial businesses likely to invest in you. An ABS has to provide levels of support that commercial investors now expect from their own operations, where there are good outsourcing options available that ought to be considered. They will expect, among other things, 24/7/365 support for users and customers; heavyweight, actively managed and monitored communications links, to cater for increasing online activity; and disaster recovery and business continuity facilities. |
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Managed options to improve your email, Independent Lawyer, Oct 08.pdf | Getting a specialist company to manage your email and connections to the
internet could make good sense now. Time spent by fee-earners managing
their mailbox is just one example where manual routines have become
embedded in day-to-day practice. These are often accepted in spite of
the fact that more effective, automated solutions are available. Annual
loss of revenue from their fees alone would amount to £105,000 revenue
per year, or about £40,000 in profit. |
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Law Soc Gazette article - Business Continuity, Bill Kirby.pdf | Risk management and business continuity apply to all firms irrespective
of size, location and work-type. And what, for years, has been
commercial common sense is now mandatory for solicitors following the
introduction of the new Code of Conduct. Business continuity will not be
achievable without the use of IT. There is a host of IT options
available for firms of all sizes ... considered here. |
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Business Continuity - Key Facts.pdf | One fascinating result of this survey is how telecoms protection is almost a blind spot in the planning of many businesses. If asked to think of something adverse happening to their business, very few people spontaneously think of telecoms failure. But when directly asked, nearly all acknowledge that it’s one of the gravest threats of all. Over two-thirds of the companies surveyed do not outsource any of their core business activities. 18% outsource at least some of their IT, which is by far the most common area for outsourcing. |
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Why outsourcing law firm IT works, Law Society Gazette.pdf | Why are so many law firms considering outsourcing IT at the moment and why is it not just for the big boys? From IT specialists in India to getting your local computer dealer to fix your PC, outsourcing IT create many opportunities that law firms have not yet considered argues Bill Kirby - and firms of all sizes can benefit. |